Effective Date: November 18, 2024

Introduction
Veteran Vehicle Repair LLC (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (veteranvehiclerepair.com), register for services, or communicate with us, including through SMS.

By accessing or using our website and services, you consent to the terms of this Privacy Policy.

Information We Collect

We may collect the following types of information:

1. Personal Information:

   • Name, email address, phone number, and other contact details provided voluntarily.

   • Payment information when purchasing services.

2. SMS and Communication Consent Information:

   • Information provided when you opt in to receive SMS updates, reminders, or other communications.

   • This includes your explicit consent for us to use your mobile number for text messaging purposes.

3. Website Interaction Data:

   • Information automatically collected from your device when visiting our site, such as IP address, browser type, and interaction data (e.g., cookies).

How We Use Your Information

We use your information to:

• Provide and manage the services you request.

• Send you SMS communications regarding services or promotions you have explicitly opted into.

• Improve website functionality and customer experience.

• Ensure legal and regulatory compliance.

SMS Consent and Opt-In Policy

When you provide your mobile number on our website, you will see a clear opt-in message informing you of how your information will be used. By entering your mobile number and checking the opt-in box, you agree to:

1. Receive SMS communications from us about your account, appointments, or promotions.

2. Understand that message and data rates may apply as per your carrier’s terms.

You may opt out of SMS communication at any time by replying “STOP” to any message you receive from us or by contacting us at admin@veteranvehiclerepair.com.

Your Privacy Rights

You have the right to:

• Access and update your personal information.

• Request deletion of your personal information, subject to legal obligations.

• Opt out of marketing communications, including SMS, at any time.

Website Compliance with Privacy Laws

1. Opt-In Consent: All forms collecting phone numbers for SMS communication include an opt-in checkbox with clear language about how your information will be used.

2. Privacy Policy Display: Our privacy policy is easily accessible on all pages where personal data is collected.

3. Security Measures: We implement robust measures to protect your information from unauthorized access, alteration, or disclosure.

Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. Updates will be posted on this page with the “Effective Date” noted above.

Contact Us
For questions or concerns regarding your privacy, please contact us:

Veteran Vehicle Repair LLC
Email: admin@veteranvehiclerepair.com